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If something breaks, we fix it
Hardware Break Fix Maintenance Services
Navigate IT’s hardware break fix maintenance services are managed and delivered through a single point of contact in our 24/7 technical assistance centre.
Our wide network of experienced field engineers are on hand, 24/7, to provide an efficient and responsive multi-vendor support solution for clients.
Features include:
- Support of most hardware types: Desktops, Notebooks, Network Equipment, Printers, Scanners, Servers, Storage Devices, Tablets
- Support for in-warranty and out-of-warranty equipment
- On-site hardware troubleshooting and repair
- Hardware replacement and loan equipment
- Nationwide coverage with certified and trained technicians
- Nationwide spares locations
- UK, Ireland and mainland Europe coverage
- Guaranteed response within defined service level agreement
- Large network of skilled and accredited field based engineers
- 24/7 Service Desk and call logging facility
- Service Delivery Management
- ISO 20000 certified
- Remote and onsite trouble shooting services