Technical Services Engineer
STRICTLY NO AGENCIES THANKYOU
Navigate IT are looking for an experienced and enthusiastic IT support technician to join the technical team based just outside of Chester.
We have built up a fantastic reputation providing support and solutions to businesses mainly in the local area, so it would be a great time to join us.
If you think you have something special to join our close knit team - we would love to hear from you.
Role will include the following responsibilities:
- A mixture of office based Telephone and remote support.
- Maintaining, diagnosing, resolving technical hardware and software issues
- Installation of hardware and software
- Some on-site and project work.
- 1st to 3rd line support and involvement on interesting and demanding projects.
The ideal IT Field Engineer will possess the following skills and attributes:
- Experienced with 1st, 2nd & 3rd line support.
- A good standard of education and Microsoft certification
- A can-do attitude and excellent communication skills
- Attention to detail, documentation skills and ensuring jobs are finished before closure.
- Live local to Chester.
- A full, clean Driving Licence
Knowledge of the following is essential:
- Windows desktop platforms.
- Windows server environments (2008 onwards) inc AD, DNS, RDS, SQL, Exchange.
- Hyper-V, Vmware technology.
- Routers, firewalls, wireless, Printers etc.
- Cloud based products Inc Office 365, Azure, Amazon.
- Backup products including Backup Exec, Veeam.
- Sage and other 3rd party line of business apps.
- Experience with Remote support and call management software working with a ticket based system.
Salary:
20 - 22k negotiable with car allowance, other benefits for the right candidate.
Interested?
Please fill out the form below.
STRICTLY NO AGENCIES THANKYOU
