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Emergency Response
What is an emergency? In our opinion it is the failure of any system that stops normal business operations or communications. This could be the failure of network hardware, a disk failure in a server or vital PC, or a software issue.If you have an IT problem that is interrupting your business activity, we are here to help. Our years of experience have given us a feel for where the root cause of a problem lies. This allows us to fix your system and get your business back up and running in the fastest possible time. Whatever the issue, call us and you can rest assured we will do everything we can to get you back up and running. Emergency Response is a service designed for a customer who has a mission critical system out of action. Navigate IT will assemble a highly experienced support team and can be on site within two hours. We will stay with you until the fault has been rectified and normal business operations can resume. Emergency Response is similar to Ad-Hoc support in the way the service is charged. If you have an emergency situation, you can engage our services to suit you just call us and we will respond immediately. We will understand the nature of your issue to determine whether you can be helped remotely or if an on site presence is required. If remote connectivity cannot be established then we will assemble a team of qualified engineers to be on site within two hours.Navigate IT offer immediate response through to problem resolution 24 hours a day, 365 days a year. If you have an emergency situation, call us free on 0808 129 4888 and leave the rest to us. |
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2010 Navigate IT Ltd. |